Privacy Policy
HVAC Services ("we," "us," or "our") respects your personal privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website or request HVAC services.
1. Information We Collect
When you fill out forms on our website or call our service desk, we may collect personal details including:
- Name, telephone number, and email address
- Service location address and ZIP code
- System issue description and appointment preferences
2. How We Use Your Information
We use your information solely for operational purposes, such as:
- Scheduling and dispatching technicians to your home or office
- Sending appointment updates, text reminders, and invoices
- Responding to inquiries or free estimate requests
3. SMS & Text Messaging Disclosures
By providing your phone number on our website forms, you consent to receive service alerts and appointment reminders via SMS. Message and data rates may apply. Reply STOP to opt out at any time.
4. Data Sharing & Security
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We maintain modern administrative and technical safeguards to keep your personal data secure.
5. Your Privacy Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting our privacy compliance desk.
6. Contact Us
For privacy inquiries or data requests, please contact:
HVAC Services Office
100 Comfort Way, Suite xxx, Dallas, TX 75201
Email: privacy@hvacservices.com